BSC FLEXIBILITY & THE CUSTOMER PERSPECTIVE
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What did you learn
Please take some time to reflect back on what you have learned in this session.
Here are the Topics we covered during this class .
1) THE BALANCED SCORECARD & THE FINANCIAL PERSPECTIVE
2) BSC FLEXIBILITY & THE CUSTOMER PERSPECTIVE
3) BSC IMPLEMENTATION & THE INTERNAL BUSINESS PROCESS PERSPECTIVE
4) STRATEGY MAPPING & THE LEARNING AND GROWTH PERSPECTIVE